This page provides general information about our delivery process. Delivery timeframes are estimates and may vary. Contact us to confirm availability in your area.
Delivery Fees
Orders under $1,000: a flat $125 delivery fee applies to every delivery order under $1,000, regardless of location. The fee is shown in your cart and added at checkout.
Orders of $1,000 or more: delivery is FREE within 50 miles of Tampa.
Outside the 50-mile Tampa area: delivery is not free. Additional freight is quoted separately based on your address, order size and weight, and is confirmed with you before your order ships. Orders under $1,000 outside the area pay the $125 delivery fee plus the quoted freight.
Warehouse pickup in Brandon, FL is always free — no delivery fee is charged on pickup orders.
Order amounts are calculated on the product subtotal before sales tax.
Delivery Timeframes
Orders are typically delivered within 1 to 2 business days from the time of order confirmation and payment approval.
Delivery time may vary depending on the size of the order, material availability, and your delivery location within our service area.
For smaller orders, same-day delivery may be available when placed before noon, subject to driver availability and service area coverage.
Larger or multi-pallet orders may require scheduling and could take up to 2 business days to arrange and deliver.
Deliveries outside the 50-mile Tampa area are scheduled once the freight quote is approved; timing depends on the destination and carrier.
Service Area
Our 50-mile Tampa delivery area includes: Tampa, Temple Terrace, Brandon, Riverview, Gibsonton, Palm River-Clair Mel, Progress Village, Mango, Dover, Thonotosassa, Fish Hawk, Lithia, Balm, Apollo Beach, Ruskin, Sun City Center, Wimauma, Seffner, Valrico, Bloomingdale, Plant City, Lutz, Carrollwood, Citrus Park, Egypt Lake-Leto, Lake Magdalene, Town 'n' Country, Westchase, Keystone, Odessa, Land O' Lakes, Wesley Chapel, Zephyrhills, San Antonio, St. Leo, Crystal Springs, Dade City, New Port Richey, Port Richey, Holiday, Trinity, Seven Springs, Jasmine Estates, Bayonet Point, Shady Hills, Hudson, St. Petersburg, Clearwater, Largo, Pinellas Park, Seminole, Dunedin, Palm Harbor, Tarpon Springs, Safety Harbor, Oldsmar, East Lake, Feather Sound, Kenneth City, Belleair, Belleair Bluffs, Belleair Beach, Clearwater Beach, Indian Rocks Beach, Redington Beach, North Redington Beach, Madeira Beach, Treasure Island, St. Pete Beach, South Pasadena, Tierra Verde, Gulfport, Bradenton, Palmetto, Parrish, Ellenton, Anna Maria, Holmes Beach, Bradenton Beach, Longboat Key, Sarasota, Fruitville, Lakeland, Kathleen, Polk City, Mulberry, Medulla, Highland City, Auburndale, Winter Haven, Bartow, Spring Hill, Hernando Beach, Brooksville.
Delivery availability and timing may vary depending on your specific address. Contact us if you are unsure whether your location is within our delivery zone.
We can also deliver outside this area; additional freight is quoted separately (see Delivery Fees).
Order Processing
Orders are processed Monday through Friday during business hours. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation and, when available, a delivery notification or estimated time window once your order is confirmed.
Processing times begin after payment is approved and order details are verified.
Delivery Inspection
Please inspect all materials upon delivery. If you notice any visible damage, shortages, or incorrect items, note them with the delivery driver before signing when possible.
Report any damaged, defective, or missing items within 48 hours of delivery. Include photos, your order number, product name, affected quantity, and a description of the issue.
Contact us at sales@uniquecustomfloors.com or +1 (813) 965-0939 to report a delivery issue.
Delays and Exceptions
Delivery dates are estimates. Delays may occur due to high order volume, extreme weather, traffic, supplier availability, access issues at the delivery location, or other circumstances beyond our control.
We will make reasonable efforts to notify you of any significant delays and work with you to reschedule as needed.
Contact Us
For shipping questions, delivery status, or to arrange a delivery, please reach out to our team.
Unique Custom Floors | 802 Overhill Dr, Brandon, FL 33511 | +1 (813) 965-0939 | sales@uniquecustomfloors.com